Your well-being is our priority

Responsible Gaming — Jitbat

At Jitbat, we believe gaming should be an enjoyable part of your entertainment — nothing more. We are committed to the mental and financial well-being of all our members.

Why does responsible gaming matter?

Online gaming is fun and exciting, but it comes with a responsibility to play wisely. At Jitbat, we want you to enjoy gaming as entertainment — not as a source of financial stress or anxiety.

Responsible gaming means knowing your limits when it comes to time and money, staying mindful while you play, and asking for help when you need it. Jitbat is more than just a gaming platform — we genuinely care about your long-term happiness and well-being.

Our responsible gaming programme includes a range of tools, guidelines, and support systems — all designed to help you enjoy Jitbat in a safe and controlled way.

Please Note: Gaming should never be treated as a source of income. Winning is never guaranteed — only spend what you can afford to lose without it affecting your daily life.

Our Commitment

  • Ensuring Age Verification for 18+
  • Gaming Limit Settings
  • Self-Exclusion Feature
  • Help identifying signs of addiction
  • 24/7 Support Team
  • Third-Party Support Links

Responsible Gaming Statistics

Limit-Compliant Member 85%
Time Limit Usage 72%
Budget Control 78%

Jitbat's Responsible Gaming Tools

Session Time Limit

Set a daily time limit for how long you play. When you reach that limit, Jitbat will notify you and your session will end automatically.

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once a limit is set, it cannot be increased for 72 hours.

Bet Limit

Decide in advance the maximum amount you will wager in a single session or day. Keep your budget under control.

Break Time Feature

Take a voluntary break of anywhere from 24 hours to 30 days. During this time, you will not be able to log in to your account or place any bets.

Self-Exclusion

If you need an extended break, you can close your account for anywhere between 3 months and 5 years. During this period, you will not receive any promotional messages either.

Activity Review

View a full record of your gaming history, spending, wins, and losses. Stay aware of your own behaviour.

How do I use the tools?

Go to Account Settings

After logging in to Jitbat, click the profile icon and look for the "Responsible Gaming" option.

Choose your preferred limit

Set a deposit limit, session time, wager amount, or a cooling-off break — whatever you need.

Confirm

Once a limit is set, you will receive a confirmation message. Reducing your deposit limit takes effect immediately.

Get Real-Time Alerts

When you're approaching your limit, Jitbat will send you a notification to keep you informed.

Limit Change Rules

Jitbat has the following safety rules in place for its responsible gaming tools:

  • Deposit Limit Decrease Takes effect immediately.
  • Deposit Limit Increase Takes effect after the 72-hour cooling-off period.
  • Self-exclusion takes effect immediately and cannot be cancelled before the period ends.
  • The break duration cannot be reduced before the set period expires.

These rules exist to protect you. The ability to raise limits on impulse is intentionally restricted.

Minor Protection

Jitbat is strictly for users aged 18 and above. If you have minors at home, please:

  • Use parental control software on your devices.
  • Keep your account password private.
  • Don't forget to log out.

Warning Signs of Gaming Addiction

Gaming addiction develops gradually and can be hard to recognise on your own. Jitbat wants to help you stay aware — if any of the following signs appear, it's time to take action:

You are wagering beyond your financial means or borrowing money to play.
Playing repeatedly to win back lost money ("chasing losses").
You are hiding your gaming from family or friends.
You are neglecting work, studies, or family responsibilities to play.
You feel restless or irritable when you are unable to play.
You have tried to cut back but keep failing.
Turning to gaming to cope with stress, loneliness, or sadness.

If you recognise even one of the signs above, use Jitbat's self-exclusion tool today or get in touch with our support team.

Self-Assessment Test

Ask yourself — and answer honestly:

1 Did I wager beyond my budget last week?
2 Have I hidden my gaming from anyone?
3 After a loss, have you found yourself unable to stop despite telling yourself "just one more"?
4 Is gaming getting in the way of my daily responsibilities?
5 Do I feel restless or uneasy when I stop playing?

If you answered "Yes" to more than 2 questions, consider seeking help. That's not weakness — it's courage.

Golden Rules for Safe Gaming

Do this

  • Set a budget before you start playing and stick to it.
  • Treat gaming as entertainment, not as a way to earn money.
  • Take regular breaks — at least 10 minutes every hour.
  • Only spend what you can afford to lose.
  • Keep Jitbat's Reality Check feature turned on.
  • Share your gaming activity with family or friends.

Don't do this

  • Do not play while intoxicated or in a disturbed mental state.
  • Do not chase losses by placing more bets to try to recover money you've lost.
  • Never use borrowed money or someone else's funds to play.
  • Never use money set aside for essential daily expenses to place bets.
  • Don't tell yourself "just one more" to keep playing when you intended to stop.
  • Do not play in front of children or minors.

Frequently Asked Questions (FAQ)

Self-exclusion means voluntarily requesting that your Jitbat account be suspended for a set period. During this time, you will not be able to log in or place bets. To do this, go to your account settings, select the "Responsible Gaming" option, choose Self-Exclusion, and pick a duration. Alternatively, you can contact the Jitbat support team directly to make the request.

Yes. At Jitbat, reducing your deposit limit takes effect immediately. However, increasing a limit is subject to a 72-hour cooling-off period. This is intentional — it helps prevent impulsive decisions to deposit more in the heat of the moment.

Yes. Your account balance remains fully secure during self-exclusion. You can withdraw your balance once the period ends or after an unlock request is processed.

Gaming addiction is a serious issue and there is no shame in it. You can speak confidentially with the Jitbat support team. You may also lean on family or trusted friends, and consider seeking advice from a professional mental health specialist.

If you believe someone close to you is struggling with a gaming addiction, contact the Jitbat support team directly. We can place restrictions on an account based on third-party requests as well. Open conversation and professional help are equally important.

Reality Check is an automated reminder that appears on screen at set intervals, letting you know how long you've been playing and how much you've won or lost. It helps you stay aware and take timely breaks. You can enable it and set the interval in your account settings.

Where can I get support?

Jitbat's responsible gaming support team is available 24 hours a day. Don't hesitate to reach out whenever you need help:

  • Live Chat Support
  • Email Support
  • Confidential Counselling Service
[email protected]

Don't wait for things to get worse. Live chat is available for an immediate response.

Enjoy responsibly

Start playing safely on Jitbat

Use our tools, set your limits, and enjoy gaming with peace of mind. Responsible gaming is simply better gaming.

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